Weber On The Bureaucratic Iron Cage. Norman And Brown On Human-Centered Design. Deci And Ryan On Motivation.
Conventional change management theory ignores a concept that is central to organizational psychology: Employees’ performance is influenced by how well the organizational environment satisfies employees’ basic psychological needs. This oversight explains why the topic of employee resistance looms large in the conventional theory and practice of change management. In the following I argue that change can become a spontaneously emergent property if we design organizations around human needs. Click to read more ...